FAQs

Use the options on the product page and check the publisher’s current system requirements. Compatibility varies by application and version. Contact us before ordering if the option you need is missing or unclear.

A Windows product should not be assumed to include a macOS version. Some applications have separate Windows and Mac editions. Confirm the exact edition and your device requirements with us before purchase.

License type, duration, user allocation and permitted use depend on the specific offer. Confirm commercial or educational use with our team before ordering.

Contact us with the product names, number of users and required duration. We can discuss your requirements and confirm available options before you order.

Guest checkout is available. If you already have a SolidLicense account, you can sign in through My account. Keep your order confirmation for support enquiries.

Choose “Pay after activation (WhatsApp / email)” at checkout, or contact us directly. Our team coordinates activation. After you confirm the agreed product works, payment is arranged with you. The current checkout option does not charge a card when you place the order.

Delivery is digital. Depending on the product, you receive activation information, account access instructions or setup guidance through email or our support channels. There is no physical parcel or disc.

Timing depends on the product and the information needed for activation. Contact us to confirm availability and expected timing, particularly for an urgent order.

Check your spam or junk folder and the email address on your order. If the message is still missing, contact us with your order number and product name.